Frequently Asked Questions
Everything you need to know about your gear and your journey.
What is the standard shipping timeframe for Kore Outdoor orders?
We typically process orders within 1-2 business days. Standard shipping within the continental US usually takes 3-5 business days, while international shipping can take 7-14 business days depending on the destination.
Do you offer a warranty on your performance equipment?
Yes, all Kore Outdoor equipment comes with a 1-year limited warranty against manufacturing defects. This ensures your gear stands up to the rugged conditions it was designed for.
What is your return policy for sports apparel and gear?
We offer a 30-day return policy for all unused items in their original packaging. Please note that for hygiene reasons, certain base layers and compression wear must have the original tags attached and show no signs of wear.
How do I determine the right size for my outdoor gear?
Each product page features a detailed sizing chart. We recommend measuring your current gear or your body dimensions as specified in our 'Fit Guide' to ensure optimal performance and comfort.
Can I track my order once it has been shipped?
Absolutely. Once your order leaves our warehouse, you will receive an email notification with a tracking number and a link to monitor your package's progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through our partner providers at checkout.